Case study Westgate Resorts Paves the Way for digital transformation of Vacation Ownership When a company sells approximately 80,000 timeshares and other vacation membership contracts each year, having an efficient closing process is paramount. In order to provide an enhanced experience for members and sales staff alike, vacation ownership leader Westgate Resorts was determined to implement digital transformation across their entire contracting process. Who is Westgate? Westgate Resorts is one of the largest privately- owned timeshare companies in the world and one of the largest resort developers in the United States. Westgate features 28 themed destination resorts with over 13,500 luxury villas and hotel rooms in premier locations in Florida, Nevada, Tennessee, South Carol

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