How Westlake Went from 0 to 45,000 Digital Contracts in Less Than a Year
How Westlake Went from 0 to 45,000 Digital Contracts in Less Than a Year
6 PagesCASE STUDY How Westlake Went from 0 to 45,000 Digital Contracts in Less Than a Year Westlake Financial Services was about to enact a long overdue digital transformation. Not only did they want to implement totally paperless processes, they also wanted to do it across their vast network of facilities in all 50 states. Additionally, they wanted to automate their processes all the way to the secondary market, a rare feat in the auto finance industry. Who is Westlake? Westlake originates retail installment automotive contracts, mainly for non-prime customers. Their mission to become the “most respected financial services company” in their sector. They are not just the largest privately held finance company in the auto finance industry, but the entire country. Their
