Westchester Community College Student Management Westchester Community College is a New York-based state university that offers more than 60 associate and certificate programs in 36 different subject areas. It was founded in 1946 as the Institute of Applied Arts and Sciences and since then has grown into the county’s largest educational institution. With a total number of 24,000 students each semester, it’s only natural that Westchester Community College experienced some growing pains — especially in terms of student service. Their commitment to student success made them rethink their service strategy and try out new approaches. Before: Slow, Inefficient Handling of Student Issues For a long time, Westchester’s student service center would go about student management the old-fashioned way

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