Case Study

GeekHampton Retail Queue Management Solution

GeekHampton Retail Queue Management Solution

Pages 4 Pages

GeekHampton Retail Queue Management Solution GeekHampton is a New York-based Apple Premier Partner which specializes in on-site and in-store troubleshooting and tutoring. Since its humble beginnings as a two-person home-based business in 2000, GeekHampton has had a simple modus operandi: “Deliver on what you promise, show up on time, have a helpful attitude, and actually fix people’s computer issues. ” To better align their activity with this vision, GeekHampton owners Sheryl Heller and Mike Avery decided to recruit the help of the Qminder retail queue management solution. Problems and Expectations of GeekHampton Summer is the time where many businesses face the increased number of visitors. As the only Apple retail and services center in the area, GeekHampton experiences first-hand the ef

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