West Star Aviation was experiencing less than satisfactory productivity, excessive rework, and excessive labor costs to meet customer deadlines.
West Star Aviation was experiencing less than satisfactory productivity, excessive rework, and excessive labor costs to meet customer deadlines.
2 PagesAviation Industry Case Study West Star Aviation is an aircraft repair, maintenance, and refurbishing company with ten locations across the USA. Their Grand Junction, Colorado facility was experiencing less than satisfactory productivity, excessive rework, and excessive labor costs to meet customer deadlines. Norwest Equity Partners, who previously worked with DB&A, recommended DB&A to West Star as a resource to help drive cost reductions across the board. DB&A Analysis Our Analysis Team conducted work studies with the West Star management team over two weeks. The goal was to identify the barriers impacting the amount of rework and to improve the effective labor rate. We observed: h Existing processes h Equipment and materials utilization h Business culture h Service inefficie
