Trucking company improves customer service leading to improved truck utilization About The Client Primary Results Client provides irregular route, dry van truckload carrier transportation for some of the nation’s largest retailers in the continental 48 states and Canada. Project Scope Client retained DB&A for a project implementation that was designed to improve load velocity, fuel costs and productivity while upgrading floor control systems and conducting results-driven supervisory development. This implementation involved DB&A Staff Associates to be onsite at the client’s headquarters in Nashville, Tennessee, and terminals in Atlanta, Georgia, and Orlando, Florida, working one-on-one with directors, general managers, supervisors and coordinators for 22-weeks.

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