t: 01684 594440 FAST RESPONSE TO THE DESIGN AND PRODUCTION OF LOW COST TRAINING MANUALS Company Profile: West Mercia Probation provides training services to probation staff in the West Midlands. 4 CASE STUDY Problem Solving Profile: West Mercia Probation had to create quickly a set of three courses for Probation Officers (to be extracted from the Criminal Justices Act 2003 CD produced by the Home Office) within just 8 working days. Solution to Pr

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