Case Study

West Kent Housing Association

West Kent Housing Association

Profits T: 0800 054 6000 E: sales@communicatebetter.co.uk W: www.communicatebetter.co.uk Case Study: Task: West Kent required a new, modern integrated platform that would fully enable communication across departments and with customers through a variety of channels. The platform needed to blend traditional telephony with contemporary channels. The new system would replace West Kent’s PBX and contact centre solution which had been in pl

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