Case Study: West End Medical Practice West End Medical Practice didn’t have time for a complicated telecoms provider switchover; luckily VTSL made it easy About West End Medical Practice West End Medical Practice is a full service facility comprised of 6 partners in a purpose designed medical centre in Edinburgh. As a busy surgery with a full patient list and over 20 members of staff, West End Medical Practice needed a telephone system that could be implemented easily, that the team would enjoy using, and that had all the functionality required to deliver first-rate care and patient access. Specifically, West End Medical Practice need a system with the following qualities: ? Easy installation and transition process ? Keep phone numbers ? Cloud-based call

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