Case Study COMPANY TYPE Welsh Water is the sixth largest of the ten regulated water and sewerage companies in England and Wales. Responsible for providing over three million people with a continuous, high-quality supply of drinking water and for taking away, treating and properly disposing of the wastewater that is produced, they are fully committed to delivering best quality service at least possible cost. Welsh Water Client since: 2012 I cannot fault Click’s offline service, the team are always there when we need them LISA DAVIES HEAD BOOKER AT WELSH WATER 94% ONLINE ADOPTION 96% POLICY COMPLIANCE £76k SUGGESTED SAVINGSWHAT WAS NEEDED • Visibility of spend & booking behaviour • Reliable offline support • A structured approach to hotel booking WHY CLICK? • Expertise

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