Case Study
Exova appointed Click Travel in 2009 as it was looking for better service for its offline bookings and richer content from an online booking tool.
Exova appointed Click Travel in 2009 as it was looking for better service for its offline bookings and richer content from an online booking tool.
Exova Client since: 2009 The reservations team are fantastic and are so helpful every time I have a quick query or a complex flight to book. We work so well together that I consider them my colleagues. KIRSTY MCCORD TRAVEL MANAGER COMPANY TYPE Exova is a worldwide testing, calibrating and advisory services group, based in Edinburgh. PAIN POINTS Insufficient online content & inconsistent service levels. 11% REDUCTION IN AVERAGE AIR FARES 98% ONLINE ADOPTION 13% REDUCTION IN AVERAGE HOTEL RATES THE COMPANY Exova is one of the world’s leading laboratory- based testing groups which tests and advises companies around the world on the safety, quality and performance of their products, systems and operations. It provides this service to clients across 11 key industry verticals,