Tiny advances customer experience and empowers its engineers with insights from Sumo Logic
Tiny advances customer experience and empowers its engineers with insights from Sumo Logic
3 PagesCASE STUDY Challenge As an organization with distributed employees and customers across the globe, Tiny has adopted a cloud-based strategy for its infrastructure. To understand how things are performing, the company relies on its logs; however, the process of managing the logs to monitor and analyze the company’s infrastructure and platform performance was inconsistent across systems. “Sporadic log management was one of our main challenges. We had a lot of things being monitored in AWS CloudWatch and some other systems, but then we had others logs for important systems that weren’t being collected, analyzed, or centralized. Log management, essentially, didn’t exist. When there was a pressing issue, perhaps a question from the executive team, we needed to dive into the logs on an a
