WEB APPLICATION RE-PLATFORM USING RESPONSIVE WEB DESIGN ENERGY & UTILITIES CASE STUDY BUSINESS CASE A major utility company needed to move its customer-fac- ing Web applications to a new platform because the exist- ing platform was no longer supported by the vendor. Be- cause these applications serve as the primary method for customers to interact with the company, maintaining them is central to the business’ overarching strategy of increas- i

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