Case Study
We transformed a national freight & logistics company’s hotel program. The result? Easier bookings, increased compliance and maximum savings.
We transformed a national freight & logistics company’s hotel program. The result? Easier bookings, increased compliance and maximum savings.
An Australian freight and logistics company faced challenges with low travel program compliance, booking difficulties, and unmet regional accommodation needs. FCM Consulting revamped their hotel program, improving compliance from 16% to 81% and achieving 100% hotel bookability through their TMC. The team incorporated ESG criteria into the hotel RFP, aligned strategies with the client’s objectives, and achieved 16.2% hotel category savings. Within the first quarter, the program attained 91.5% coverage, optimizing cost management and operational efficiency.