We have been able to optimize agent schedules and to achieve more with less
We have been able to optimize agent schedules and to achieve more with less
2 Pages1 Omnicell is a leader in medication and supply dispensing automation, central pharmacy automation, IV robotics, analytics software, and medication adherence and packaging systems. The company focuses on improving care across the entire healthcare continuum—from the acute care hospital setting to post-acute skilled nursing and long- term care facilities, to the patient’s home. Optimization of the staff is key. The more flexible your agents are willing to be, the better it helps you to use the Workforce Management Software. Crystal Frye Workforce Optimization Analyst Optimize agent schedules Increasing the production of the staff2 Customer Success: Omnicell Crystal Frye has been working for Omnicell for ten years. She started as a Customer Service Support agent and now serves as W
