Rocket ® Improves Service Delivery with Centralized Reporting and Dashboards Warwickshire County Council CASE STUDY Company Warwickshire County Council serves a population of more than half a million people across five boroughs in the United Kingdom. Its mission is to develop and deliver quality services targeted to its citizens, ranging from education and libraries to transport, public safety, social care, business, and public health. Challenge To evaluate and continuously improve its services, the Council regularly compiled statistics based on hundreds of different criteria. The organization comprised four groups: people, communities, resources, and fire. Each of these groups had one or more performance managers who were responsible for reporting on results specific to their ar

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