Wall-to-wall Automation 360™ saves Newcastle Hospitals 7,000 hours annually, improving staff work/life balance
Wall-to-wall Automation 360™ saves Newcastle Hospitals 7,000 hours annually, improving staff work/life balance
2 PagesNewcastle Hospitals NHS Foundation Trust implemented Automation 360 to streamline repetitive tasks and enhance staff well-being, saving 7,000 hours annually. With 60+ bots across HR, Occupational Health, and Cancer Services, processes like staff appraisals, vaccination record updates, and cancer referrals were automated. The Appraisal bot alone saved 4,000 hours, while the NIVS bot processed over 11,000 vaccination records in under two months. These efforts improved work/life balance, reduced manual workloads, and freed staff to focus on patient care. The Trust plans to expand automation into finance and patient follow-up to further support digital transformation.
