Tech Mahindra’s customizable “As a Service” offering with IQ Bot™ document processing solution saves their client 20K hours annually
Tech Mahindra’s customizable “As a Service” offering with IQ Bot™ document processing solution saves their client 20K hours annually
2 PagesTech Mahindra implemented a customizable “Invoice Processing as a Service” solution using Automation 360™ and IQ Bot™ to streamline a client’s invoice operations. Faced with 4,000 monthly invoices across 1,300 vendor formats and involving 15 FTEs, the solution automated email handling, data extraction, TIFF conversion, and Oracle EBS booking. This cut manual effort by 90%, reduced average handling time by 85%, and saved 19,200 hours annually with 100% accuracy. The service model also includes manual fallback handling for exceptions via Business Processes as a Service, with plans to further automate these cases.
