Case Study: VR Bank Südpfalz 1 VR Bank Südpfalz Case Study How VR Bank Südpfalz transforms loan applications and retirement planning with conversational AIResults in a nutshell Overview The business not only provides brokerage and services like loans, credit cards, pensions, investments and stock planning for other banks to offer to their customers, but also has a consulting arm. This is called CUX and it now enables banks to engage their account holders via intelligent conversational AI capabilities. Using a conversational AI app, AVA powered by Botpress, VR Bank has automated mundane processes, scaled operations, and created better customer experience. With roots stretching back to 1865, VR Bank Südpfalz is a historic yet forward-thinking cooperative financial institution b

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