Case Study

Voice-driven CRM

Voice-driven CRM

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Use cases for insurance: • Voice-enabled navigation through the mobile and desktop apps • CRM forms filling by voice input • Protocolling of customers meetings Main advantages: • Agent’s time saving • Increased customer satisfaction • Ensuring that the protocols are complete and accurate Voice-driven CRM For insurance and other industries CASE STUDY Trusted by a wide range of partners and customers: Spitch’s CRM Mobile assistant can, for example, help one to quickly get a list of the appointments scheduled for today and tomorrow and manage them by simple voice commands: Salesforce’s Einstein Voice Assistant 1 • Build your own smart assistant with the declarative Bot Builder • Connect to your data in Salesforce • Support your customers on Amazon Alexa and Google Assistant Core busine

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