Benefits for Financial Services Banks of any size and other financial services providers get clear-cut benefits from automating contact centres and making self-services easier for customers in all channels by deploying NLP/NLU-enabled chatbots, personal assistants and other speech tech tools united within the Spitch omni-channel conversational platform. of the attendees would select an automated voice-response system instead of waiting for response from an agent, even if there is only a very short waiting time of the attendees are evaluating or planning to offer a voice service soon of the attendees see a very high potential ‘in voice biometry‘ 73% 76% 57% Webinars polls 1 Spitch has been named a “Cool Vendor” by Gartner in the “Cool Vendors in Speech and Natural Langu

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