Case Study

Voice: Critical To Omni-Channel At Advance Auto Parts

Voice: Critical To Omni-Channel At Advance Auto Parts

Pages 2 Pages

Feature Case Study In-Store Systems Long live telephone sales, especially when $2.4 billion in sales are riding on them. At Advance Auto Parts, MPLS over high-speed DSL ensures every call reaches a destination. Voice: Critical To Omni-Channel At Advance Auto Parts F or 4,000-store $6 billion Advance Auto Parts, every call matters. Some 40 percent of its total sales are to commercial auto repair centers, and nearly all of those sales begin w

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