1 Vocus Group: From interim solution to strategic partner Case Study Vocus Group was founded in 2016 when Vocus Communications and M2 merged to create the 4th largest telco in Australia. After a series of mergers and acquisitions across the two businesses a subsequent merger with Nextgen Networks in 2017, the transition to make Vocus a world-class telecommunications infrastructure platform spanning Australia and New Zealand began. When Johanna Laface joined M2 in 2015, JobAdder had been installed as an interim solution in an effort to move away from email. A larger provider was about to be brought in, leading Johanna to question why the business was moving to a platform that is “large and clunky” when JobAdder was easy to use and adaptable to Vocus’ business. “It came down to th

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