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Visualizing Vast Amounts Of Customer Experience Data

Visualizing Vast Amounts Of Customer Experience Data

CapTech Consulting
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VISUALIZING VAST AMOUNTS OF CUSTOMER EXPERIENCE DATA TELECOMMUNICATIONS CASE STUDY BUSINESS CASE A multibillion dollar telecommunications company offering streaming, recording and on-demand television content on a mobile application collected metrics in order to make in- formed business and technical decisions. Initial reporting attempts, however, failed to meet business requirements, because the data was difficult to understand and consume.

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Related Solution Sets

Customer Experience
Telecoms Industry

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