Case Study
Versatel Calls on Voxeo VoiceObjects For Customer Care Self - Service Phone Portal
Customer Profile: Versatel “With VoiceObjects we were able to handle our increase in customers over the last year through an automated, yet highly personalized self-service experience, while our live agent support costs remained flat.” Greg Kiss CRM Director, Residentials Versatel Background Versatel selected Voxeo VoiceObjects to power its new customer care self-service phone portal. Versatel, o