Case Study
Swisscom Uses Voxeo’s VoiceObjects Technology for Customer Care Self - Service Portal
Case Study: Swisscom With around six million mobile phone customers and roughly 1.7 million broadband accounts, Swisscom is Switzerland’s leading telecommunications provider. Swisscom is present across the entire country and offers a variety of products and services for mobile, landline, and IP-based voice and data communication. Challenge Swisscom was looking for a solution that combined multiple ad