Case Study

Vehicle Inspection Module for a Fleet Management Firm

Vehicle Inspection Module for a Fleet Management Firm

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Vehicle Inspection Module for a Fleet Management Firm SALESFORCE IMPLEMENTATIONQBurst helped a leading fleet management service provider migrate from their legacy Oracle-based system to a cloud-based Salesforce platform. This enabled the firm to reconfigure the entire customer hierarchy, which led to greater visibility into customer relationship. The mobile-based solution helped to manage digital inspection reports. PROJECT OVERVIEW BUSINESS REQUIREMENT Upgrade to a better system from the on-premises legacy system that required regular maintenance and updates Business processes involved numerous manual steps, consuming significant staff time The firm wanted to improve customer service. In that effort, they wanted to create a new customer hierarchy highlighting the relationship between

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