Case Study
Vantive Replaced in Less than Six Weeks
Vantive Replaced in Less than Six Weeks Industry • Medical, Dental, and Molecular Imaging Systems Challenges • Over 400 allocation rules determining which team would be assigned a particular issue • 80 assignment teams with different working hours • Varying number of approvals needed for different request types • Complex workflow Agiloft Solution • Hosted BPA solution • Java™ Platform, Enterprise Edition • 64 bit Linux OS with redun