The Hartford has been undergoing an agile transformation, aligning with SAFe principles. Initially driven by IT, this strategic shift became imperative for the entire organization. However, traditional project management limited progress by not fostering permanent teams. To overcome this, The Hartford adopted a Value Stream Management approach with ValueOps™ by Broadcom®, focusing on the medium and large commercial (MLC) line of business. This approach enabled better project alignment, insight, and transparency, supporting agile transformation and allowing for permanent teams without compromise. The success has prompted other lines of business to consider adopting ValueOps, indicating broader organizational benefits and stakeholder confidence in the approach.

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