When the partnership began more than 13 years ago, ValueHealth Benefit Administrators (VHBA) and Zelis developed a strategy to improve VHBA’s services, modernize its processes, increase value to its clients and streamline its members’ experience. As a result, Zelis helped the Kansas-based third-party administrator (TPA) replace its time consuming manual editing process with automated bill review and audit to ensure pre-payment claims accuracy. Later, VHBA expanded into other Zelis solutions, including out-of-network solutions, pioneering electronic payment options and using the Zelis DOCS® platform to manage critical member data from multiple sources for streamlined member communications.

Join for free to read