Case Study
Validation Software Overhaul Enhances User Experience, Doubles Revenue
Valarie King-Bailey is affectionately known as “Val the Validator” by clients and colleagues for good reason: For most of her 35-year career, she’s made independent validation and verification her primary professional focus. What started in the mid 80’s as a special assignment to create a validation toolkit for her employer at the time has now positioned her as one of the world’s foremost experts in the highly-specialized discipline, and prompted her in 2004 to found her own validation testing and consulting firm, OnShore Technology Group. “Our lead volume has gone way up, but more importantly, our sales volume has doubled. Our closing ratio has gotten better and we attribute much of that to the upgrades delivered by PSC Group, and the improved performance of ValidationM