CUSTOMER STORY 1 Delivering a truly omnichannel presence to its customers and meeting an annual growth initiative of 20 percent year over year (YOY), Café Rio used VMware SD-WAN to meet all its corporate goals. Problem Situation Café Rio started out as a small restaurant serving authentic dishes and quickly grew to six restaurants. Since 2004, this restaurant chain has grown to nearly 115 stores and expanded to numerous states. As the chain grew in popularity and actual YOY growth exceeding 20 percent, Café Rio knew it needed to raise the customer service bar to continue its high growth expectations. Introducing a complete omnichannel experience in each restaurant would help it reach its goals. This included the enablement of ordering through their mobile app and online ordering w

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