CUSTOMER CASE STUDY CEMSTONE | 1 SD-WAN HELPS DELIVER AN EXCEPTIONAL CUSTOMER EXPERIENCE IN HIGHLY PERISHABLE PRODUCT BUSINESS The perishable nature of concrete necessitates fast order taking and delivery and network outages were costly to the business. SD-WAN fixed that. Problem Situation Cemstone is part of a family of a family of companies that manufacture and sell concrete and related supplies, located throughout the mid-west including Iowa, Minnesota, Missouri, Nebraska, North Dakota, South Dakota, and Wisconsin. With the perishable nature of concrete, it is critically important for all related business units to be able to take orders and fulfill them in a timely and non-disruptive matter as the inability to do so is costly in terms of revenues and long-term customer loyalt

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