A utilities company in Germany needed to build a new control room to replace outdated equipment that used a proprietary system and lacked workflow efficiency. Operators originally had separate keyboards and mice for each computer, making task switching cumbersome. The company sought a solution that allowed seamless switching between multiple computers using a single keyboard and mouse, with features like glide and switch, redundancy, and customization. Based on a recommendation, they contacted a Black Box distributor to design a tailored solution that met their operational needs.

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