887 West Marietta Street Northwest, Suite E, Atlanta, GA, 30318 | (833) 723-4999 | experts@radixhealth.com | radixhealth.com 1 In 2019, Utah Gastroenterology wanted to streamline its processes for appointment reminders and colonoscopy prep instructions in order to reduce costs, improve patient experience and optimize provider satisfaction. And the six-location practice wanted to do it all without implementing a new digital platform. Utah Gastro, which has 18 physicians, three physician assistants and two nurse practitioners, had been using a patchwork of solutions. Office staff sent colonoscopy instructions to patients by snail mail, at substantial cost in labor, materials and postage. Reminders were sent to patients by various means according to appointment type. Ineffecti

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