The Company The United Service Organizations Inc (USO) has provided moral and material support for uniformed soldiers of the United States since 1941. Their mission is to keep service members connected to family, home, and country. Pursuing this goal has driven the organization to expand into fourteen countries and maintain a presence on all seven continents. Today, the USO is found in over 200 locations, including airports, military bases, and un-staffed service sites in active combat zones. The Situation The global nature of their user base has led the USO to develop a complex IT environment. In addition to traditional network infrastructure the USO regionally deploys standalone kiosks for service member use and recently released a mobile app. Vice President of Information Tec

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