The Organization A large and respected institution of higher learning. The Situation This institution had a 15-year relationship with an antivirus (AV) provider which proved less than ideal. Over time, the university saw their infrastructure performance decline, suffered periodic system instability, and encountered multiple ransomware issues. Several member schools within the university became frustrated and began seeking next-generation AV solutions to address their concerns. Being an academic institution of considerable size, it was clear that implementing changes would be both time consuming and expensive. It was also clear that things could not continue on as they were. The university took an experimental approach to problem-solving by allowing individual departments to test a

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