Overview After successfully building a country-wide communications network in Afghanistan, Userful’s customer, a Canadian communications company, was tasked to provide state-of-the-art Internet and telephone service for allied service personnel in Afghanistan. Studies and experience demonstrate that giving soldiers the ability to instantly and reliably connect to family and friends day-to-day, and more critically during times of added stress, has a greater positive impact on morale than any other single factor. The Challenges Userful’s customer faced challenges even more fundamental than the absence of infrastructure. The Afghan climate is very extreme with very high continued on page 2 > QUICK FACTS Userful DesktopTM at a glance ANNUAL ECO SAVINGS based on this case study PCS

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