USE CASE Improving Claims with Better OCR Accuracy in Insurance By rendering scanned documents to PDF files—with embedded search features—Adlib enabled this insurance firm to improve its efficiency processing claims and enhance the workflow through the integration with Documentum. THE CHALLENGE To implement an accurate Optical Character Recognition (OCR) solution for processing claims that integrated with their document repository—EMC ® Documentum ® —this insurance company required software which would create precise results. They were faced with a number of demanding challenges. This insurance organization needed to: • Reduce the large worker pool being used to OCR claims files manually • Create results which are guaranteed to be accurate • Seamlessly integrate the OCR software

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