Insurance Use Case - Creating High-Fidelity, Searchable Claims Files
Insurance Use Case - Creating High-Fidelity, Searchable Claims Files
1 PagesUSE CASE Creating High-Fidelity, Searchable Claims Files By using Adlib PDF , this insurance organization was able to create searchable claims documents and integrate their rendering solution with EMC ® Documentum ® . THE CHALLENGE A mutual insurance company that provides financial services to customers worldwide was looking to improve their claims processing with custom functionality. Their business units and credit unions send claims documents via email to a fax number which they then need to convert to TIFF . This results in poor quality documents with no searchability. They were faced with a number of unique challenges. This organization needed to: • Replace the current solution which was converting the faxes to TIFF , and then sending them to a watched folder • Improve the q
