Case Study: US Department of The Navy Introduction This case study of US Department of the Navy is based on a April 2016 survey of New Horizons customers by TechValidate, a 3rd-party research service. “The Microsoft application courses especially helped me in my line of work. My job performance has greatly improved since taking New Horizons training.” “ Challenges Considered convenience of class times to be the most influential factor when deciding to take classes from New Horizons Use Case Considers mentored learning as their preferred training modality Results Realized the following benefits from their training: Improved employee retention Improved productivity Improved their job performance by > 75% since taking the training. Organization Profile Organization: US Department of the Navy

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