NEW HORIZONS CASE STUDY U.S. Department Of The Air Force Introduction This case study of US Department of the Air Force is based on an April 2016 survey of New Horizons customers by TechValidate, a 3rd-party research service. “With New Horizons, I have been able to perform my duties more quickly as opposed to figuring out how to perform the necessary functions on my own.” “ Challenges The business challenges that led the profiled organization to evaluate and ultimately select New Horizons: Considered the quality of instructors to be most influential factor when deciding to take classes from New Horizons Use Case The key features and functionalities of New Horizons that the surveyed organization uses: Considers traditional instructor-led training in the classroom as their preferred training

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