NEW HORIZONS CASE STUDY City Of Houston Introduction This case study of City of Houston is based on a April 2016 survey of New Horizons customers by TechValidate, a 3rd-party research service. Challenges The business challenges that led the profiled organization to evaluate and ultimately select New Horizons: The convenience of class times was the most influential factor when deciding to take classes from New Horizons: Use Case The key features and functionalities of New Horizons that the surveyed organization uses: Online virtual instructor-led training (Online LIVE) is their preferred training modality. Results The surveyed organization achieved the following results with New Horizons: Rates the value of New Horizons courses as excellent. Realized the following benefits from their traini

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