Case Study

US Credit Card Issuer Speeds Processes and Boosts Revenue with [24]7 Active Share

US Credit Card Issuer Speeds Processes and Boosts Revenue with [24]7 Active Share

Pages 2 Pages

A leading U.S. credit card issuer partnered with 247.ai to streamline collections and boost revenue using 247.ai’s ActiveShare™ solution. By integrating visual content into voice interactions, agents can facilitate faster, clearer communication with customers, improving recovery processes and reducing inefficiencies. ActiveShare™ also helps ensure regulatory compliance by accurately presenting compliance statements during calls, minimizing risks of fines. This collaboration enhances customer-agent interactions, making collections more efficient and compliant for one of America’s largest credit card issuers.

Join for free to read