Leading US Membership Retailer Achieves 95% Payment Success Rate with [24]7 Active Share
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Leading US Membership Retailer Achieves 95% Payment Success Rate with [24]7 Active Share
2 PagesA leading US membership retailer serving over seven million members achieved a 95% payment success rate using 247.ai’s Active Share solution. Facing the need for secure, frictionless payment processing across complex journeys, the retailer implemented this multimodal platform to streamline membership renewals and other transactions. Active Share enables voice callers to complete secure digital payments seamlessly during calls, reducing call handling times and enhancing both customer experience (CX) and agent experience (AX). This solution supports the retailer’s recurring revenue and operational efficiency goals.
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