U.S.-Based Restaurant Chain Delivering a home-away-from-home experience with help from Rocket CUSTOMER USE CASE Challenge A homestyle meal is a welcome sight for any weary traveler, but behind this customer’s country-fried steaks and milkshakes is a complex IT system that allows the restaurant chain to deliver amazing customer experiences every time. The chain relies on IBM i to manage back-end operations, but younger employees were having trouble navigating green-screen interfaces. The company knew that modernizing the IBM i back-end would help provide visitors and staff with an experience that lived up to the restaurant’s welcoming, in-store service. Overview A major U.S.-based restaurant chain turned to Rocket to help deliver the best home-away-from-home experience to it

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