Case Study

UPMC Focuses on Culture to Accelerate Growth

UPMC Focuses on Culture to Accelerate Growth

Huron Consulting Group partnered with UPMC to transform its organizational culture through the UPMC Experience initiative. They helped increase employee engagement and retention while enhancing the consumer experience. By focusing on culture alongside operational improvements, Huron supported UPMC in accelerating its growth plan, elevating both patient satisfaction and staff performance, and fostering a sustainable environment that promotes loyalty among consumers and employees alike.

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