Case Study
Unum adds new IFAS, raises revenue, binds business in seconds, and integrates to its back office
Business Situation Unum Limited is a leading insurer in its fields in the United Kingdom, which include varied plans for group and individual coverage of income protection, as well as group life. Unum won the Income Protection Provider award for an unprecedented thirteenth consecutive year at the Health Insurance Awards 2010, and has been awarded Group Risk Provider of the Year for 2009 and 2010 UK Pensions Awards. Unum already had robust back- office systems, such as a medical underwriting, and solid policy preparation systems. Yet the competitive market was making highly visible public-facing changes through electronic front-ends and sales sites where advisers could augment income by binding fully evaluated applicants in hours, not the weeks sometimes seen with pa