40 employee-hours saved per week 580% increase in appointments scheduled CASE STUDY Using Invoca Call Tracking & Analytics to Boost Conversions and Create Marketing Efficiencies University Hospitals first tapped Invoca to increase appointment scheduling rates and get more insight into marketing spend effectiveness. Now, it wants to use the solution everywhere it can. Results at a GlanceTHE MISSION University Hospitals, founded in 1866 and based in Cleveland, Ohio, is one of the leading healthcare providers in the United States. It has more than 200 locations, with 18 different hospitals, 55 health centers and about 30,000 employees. University Hospitals receives more than 400,000 calls per month—and making sure patients can connect with the right doctors and facilities is an ongoin

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