University Co-op, a non-profit bookstore at the University of Texas at Austin, struggled with poor customer service, unintuitive systems, complex performance reviews, and multiple logins from their previous provider. After a payroll failure affecting 300 employees, HR Manager David Powell sought a new solution and chose Paycor. Paycor’s user-friendly system reduced payroll processing time by 25%, streamlined reporting, and improved performance reviews. Their robust customer service and intuitive mobile app made managing employee data easier, eliminating the need for multiple logins and enhancing overall efficiency.

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